Refund policy
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it in, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at magla.support@gmail.com. We’ll send you instructions on how and where to send your package. Please note that you will be responsible for paying your own postage costs for returning your item. Items sent back to us without first requesting a return will not be accepted.
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is faulty, damaged in transit, or if you receive the wrong item. If the product is faulty or arrives damaged, please get in touch with us and we will provide a free return, and then issue a full refund once the item has been returned to us.
Refunds
We will notify you once we’ve received and inspected your return, and you’ll be refunded to your original payment method within 3 working days. Please note that it can take time for your bank or building society to process the refund. If you have not received your refund after 5 working days, please contact us at magla.support@gmail.com.